# ServiceChannel

### Fields

#### address ([String](/graphql-api/api-reference/objects/string.md))

The address of the service channel

#### bccEmail ([String](/graphql-api/api-reference/objects/string.md))

Every email sent to a customer assigned to this Service Channel will also be BCC'd to this email address.

#### ~~email (~~[~~String~~](/graphql-api/api-reference/objects/string.md)~~)~~

*`Deprecated: Will be renamed to new bcc_email field.`*

The email of the service channel

#### id ([ID](/graphql-api/api-reference/objects/id.md)!)

The database ID of the service channel.

#### name ([String](/graphql-api/api-reference/objects/string.md)!)

The name of the service channel

#### slug ([String](/graphql-api/api-reference/objects/string.md)!)

The slug of the service channel


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