> For the complete documentation index, see [llms.txt](https://developer.firmhouse.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.firmhouse.com/graphql-api/api-reference/objects/churn-reason.md).

# ChurnReason

### Fields

#### active ([Boolean](/graphql-api/api-reference/objects/boolean.md)!)

Whether this churn reason is currently active

#### description ([String](/graphql-api/api-reference/objects/string.md)!)

The description of the churn reason

#### flow ([ChurnFlow](/graphql-api/api-reference/objects/churn-flow.md)!)

Whether this reason is shown in the cancellation or the pause flow

#### followUpAction ([ChurnRequestFollowUpAction](/graphql-api/api-reference/objects/churn-request-follow-up-action.md)!)

The follow-up action for this reason

#### id ([ID](/graphql-api/api-reference/objects/id.md)!)

The ID for this churn reason

#### title ([String](/graphql-api/api-reference/objects/string.md)!)

The title of the churn reason